21 Chronoscaph Sucks Customer Reviews and Feedback
Rob Smith says"I bought a "Rolex" from Melrose. They delivered a watch to me that was inferior to the one they had advertised (in terms of model and age). The watch they sent me did not even match the appraisal that they sent. When I called them on it, they went silent. I sought to resolve with the help of the BBB - Melrose went quiet on them as well, after providing the cursory "all customers have three days to return, blah, blah". Guess they didn't like it when I pointed out that a self-determined three-day return policy does nothing to limit broader statutory protections available for consumer fraud? Now in LA Superior Court Small Claims. Do yourself a favor - check out the lawsuit filed by Rolex against Melrose. If you've already bought one from Melrose, go get it appraised independently... If you are looking to buy (whether new or used), I would go elsewhere."